HQST Solar offers free shipping for all domestic (lower 48 states) orders. Your order will be shipped within 1 business day once the payment is received. Please note that we won't be able to process any order with PO Box address for any size of solar panel. Upon shipment a tracking number will be provided for you. Adult Signature Required for deliveries.

If your order arrives with apparent damage, please note it with the delivery company right away, and then contact us so we can take action accordingly. If you later discover missing items or defective units, contact us directly and we can provide assistance as soon as possible.

If you decide to return your purchase HQST Solar will allow for a refund within 30 days of receiving the order. Any return submitted for a refund may be subject to a 10% restocking fee and shipping costs. Anything outside of this policy requires special authorization.

Please note: HQST Solar will waive the 10% restocking fee and pay the shipping costs for the following return reasons: carrier damage, defective product, product does not match advertising, received incorrect product, or product was an extra item not ordered. For any other reasons, customers are responsible with shipping fees.